Corporate Chauffeur Bookings for PAs and EAs | Onyx Transport East Midlands

How do executive assistants arrange chauffeur transfers for their team?

Executive assistants arrange chauffeur transfers for their team by opening a corporate account with a dedicated operator, providing a named contact and vehicle preference once, and booking all subsequent journeys — for any traveller, to any airport — through a single portal or email line with consolidated monthly invoicing. Onyx Transport offers exactly this structure for PA and EA bookers across the East Midlands, with a dedicated account manager, real-time confirmation, and no card transactions per journey.

If you manage travel for a director, a senior leadership team, or a company with regular airport movements, this page is written for you.

Every corporate booking travels in a Mercedes-Benz V-Class. Individual captain's chairs, MBUX, ambient lighting, luggage for four.

The Problem Every EA Recognises

Your MD has a 06:10 departure from East Midlands Airport. You have confirmed the booking, sent the details, and closed your laptop. At 04:45 you receive a message asking where the driver is.

The driver was double-booked. Or fatigued from a late run the night before. Or the service you booked does not have a real operations team behind it — just a single driver and a booking form.

This is the problem Onyx Transport is built to eliminate. Not occasionally. On every single booking.

What Onyx Transport Provides for PA and EA Bookers

A corporate account with Onyx Transport gives you the following, as standard:

• Dedicated account manager — one name, one number, one email. No call centre. No online-only portal that leaves you without a direct line when something changes at short notice.

• PA and EA booking portal — book, amend, and cancel journeys for multiple travellers without processing a card payment each time. Per-traveller journey records for your expense reporting.

• Consolidated monthly invoicing — one invoice per calendar month, fully itemised by traveller, route, and date. Compatible with standard expense and purchase order workflows.

• Real-time flight monitoring — we track every departure and arrival. If your director's Heathrow connection is delayed, we adjust the collection time. You do not need to call us. We will contact you.

• Meet and greet on every arrival — name board, arrivals hall, vehicle ready. Your traveller does not wait, navigate, or carry luggage to a car park.

• 12-hour driver shift limit — Onyx enforces a strict 12-hour maximum shift on every driver. The person collecting your director at 05:30 is rested. This is operational policy, published and maintained. No other Nottingham or East Midlands operator publishes this standard.

• Fixed, pre-agreed rates — no surge pricing, no M25 supplements, no after-midnight premiums beyond what is agreed at account setup. Fixed pricing means your cost forecasting is accurate.

• Duty of care compliance — our 12-hour shift rule, licensed drivers, and maintained vehicles satisfy the ground transport component of most corporate travel duty of care policies.

The Vehicle: Why the Mercedes-Benz V-Class Is the Right Choice for Executive Travel

Every Onyx Transport corporate journey operates in a late-model Mercedes-Benz V-Class. This is not an upgrade. It is the standard.

The V-Class provides individual captain's chairs rather than bench seating, which means two senior colleagues travelling together are not pressed into proximity for a two-hour motorway run. The luggage capacity accommodates four large cases plus carry-on without the driver's boot compromising, rearranging, or delaying the departure. The MBUX infotainment system, ambient lighting, and partition of cabin from driving compartment means your traveller can take a call, review a document, or rest — without adjustment.

This is the vehicle Blacklane operates across their global corporate network. It is the vehicle Onyx Transport uses on every East Midlands corporate booking.

Airports Covered from East Midlands — All on Fixed Rates

Onyx Transport covers all major UK airports from our base at Pegasus Business Park, Castle Donington — adjacent to East Midlands Airport. The following are the routes most frequently booked by our corporate account holders:

• East Midlands Airport (EMA) — 5 minutes from our base. Nottingham, Derby, Leicester, and the wider East Midlands all served.

• Heathrow Airport (LHR) — All five terminals. Approximately 2 hours 15 minutes from Nottingham. Our most booked long-distance route.

• Gatwick Airport (LGW) — North and South terminals. Approximately 2 hours 30 minutes.

• Birmingham Airport (BHX) — Approximately 45 minutes. Ideal for short-notice same-day bookings.

• Manchester Airport (MAN) — Approximately 1 hour 30 minutes.

• Stansted Airport (STN), Luton Airport (LTN), London City Airport (LCY) — all served at fixed rates.

• FBO and private aviation terminals — Farnborough, Luton, Biggin Hill, and East Midlands. For clients whose executives travel by private jet, we operate FBO-protocol arrivals and departures.

Hosting International Visitors in the East Midlands

When your company is hosting a delegation from Dubai, a partner firm from Frankfurt, or a board member arriving into Heathrow, the transfer from the terminal to your offices is the first physical impression of your business.

Onyx Transport provides multilingual-capable drivers and a meet and greet service at all major arrival terminals. Your visitor is met by name, assisted with luggage, and transferred in a vehicle that communicates the standard of the organisation they are visiting. The booking is managed by you once, in advance, and confirmed by us in writing.

What Our PA and EA Clients Tell Us Matters Most

When we speak with EA and PA clients about what determines whether they continue to use a chauffeur service, three things come up consistently:

• Confirmation — they want written confirmation of every booking within the hour, with driver name and vehicle registration. Onyx provides this as standard.

• Proactive communication — they do not want to have to chase. If anything changes — a flight delay, traffic on the M1 — they want a message from us before they have noticed the issue. This is Onyx's operating model.

• Zero surprises on the invoice — the rate on the booking should match the rate on the invoice. No additions, no card processing fees, no fuel surcharges applied after the fact. Onyx issues exactly what was agreed.

Onyx Transport is built around the people who do the booking, not just the people who take the journey. Your reputation as an EA is on the line every time a transfer runs. We understand that.

Frequently Asked Questions — Corporate Chauffeur Bookings for PA and EA Clients

How do I set up a corporate account for chauffeur transfers?

Contact Onyx Transport directly to discuss your company's travel profile — volume, typical routes, number of travellers, and invoicing requirements. Account setup takes one conversation. You will receive a confirmed account number, a direct contact, and access to the PA booking portal within 24 hours.

Can I book for multiple travellers on the same account?

Yes. A corporate account covers any number of travellers within your organisation. You can book a single director for an early-morning Heathrow run and a group of four colleagues for an afternoon East Midlands departure on the same account, with each journey itemised separately on your monthly invoice.

What happens if a flight is delayed after I have confirmed the booking?

Onyx Transport monitors every tracked flight in real time. On inbound journeys, if your traveller's flight is delayed, we adjust the collection time automatically and notify you. You do not need to call us or rebook. The driver's schedule updates to match the new arrival time.

Do you issue invoices compatible with purchase order systems?

Yes. Monthly invoices are fully itemised by date, traveller name, route, and agreed rate. They are formatted to work with standard purchase order and expense management workflows. VAT invoices are issued as standard.

Which airports do you cover from Nottingham and Derby?

Onyx Transport covers all major UK airports from East Midlands including East Midlands (EMA), Heathrow (LHR), Gatwick (LGW), Birmingham (BHX), Manchester (MAN), Stansted (STN), Luton (LTN), and London City (LCY). All routes are fixed rate, confirmed at the time of booking.

Open a Corporate Account

If you manage travel for one executive or twenty, the conversation starts the same way: a brief call to understand your requirements, followed by account confirmation in writing.

Contact Onyx Transport at onyxtransport.co.uk or call to speak with the team directly. We do not use a call centre. The person you speak to will manage your account.